Privacy Policy

At Btech Energy Private Limited, we are committed to safeguarding your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the data you provide to us. By using our website and services, you consent to the practices described in this policy.

Information We Collect

We collect various types of information to enhance your shopping experience and provide you with better services:

Personal Information: This includes your name, contact information (email address, phone number, address), and any other information you provide during the registration or checkout process.

Payment Information: When you make a purchase, we collect payment details to process your transaction securely. Please note that we do not store full credit card information on our servers.

Browsing Information: We gather non-personal information, such as your IP address, browser type, operating system, and pages visited. This helps us improve our website's functionality and user experience.

How We Use Your Information

We use the collected information for the following purposes:

Order Processing: To process and fulfill your orders, communicate shipping updates, and provide customer support related to your purchases.

Communication: To send you transactional emails, newsletters, promotional offers, and updates about our products and services. You can unsubscribe from marketing communications at any time.

Personalization: To personalize your experience on our website, recommend products, and tailor content to your interests.

Analytics: To analyze website usage patterns, track the effectiveness of our marketing campaigns, and improve our services.

Sharing Your Information

We respect your privacy and do not sell or rent your personal information to third parties. However, we may share your information with trusted partners and service providers who assist us in fulfilling orders, processing payments, and improving our website's functionality.

Data Security

We employ strict security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. Our website uses encryption technology to safeguard your sensitive data during transmission.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and gather information about your interactions with our website. You can control your cookie preferences through your browser settings.

Your Rights

You have the right to access, correct, update, or delete your personal information. If you wish to exercise these rights, please contact us through the provided contact information. Please note that certain data may be retained for legal or legitimate business purposes.

Children's Privacy

Our website is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with information, please contact us, and we will take appropriate measures to address the situation.

Changes to the Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices or legal obligations. We encourage you to review the policy periodically.

Your privacy matters to us. If you have any questions or concerns about how we handle your personal information, please reach out to our Privacy Officer at [contact email]. Thank you for trusting Btech Energy Private Limited with your energy management needs.