Privacy Policy
At Btech Energy Private Limited,
we are committed to safeguarding your privacy and ensuring the security of your
personal information. This Privacy Policy outlines how we collect, use,
disclose, and protect the data you provide to us. By using our website and
services, you consent to the practices described in this policy.
Information We Collect
We collect various types of
information to enhance your shopping experience and provide you with better
services:
Personal Information:
This includes your name, contact information (email address, phone number,
address), and any other information you provide during the registration or
checkout process.
Payment Information:
When you make a purchase, we collect payment details to process your
transaction securely. Please note that we do not store full credit card
information on our servers.
Browsing Information:
We gather non-personal information, such as your IP address, browser type,
operating system, and pages visited. This helps us improve our website's
functionality and user experience.
How We Use Your Information
We use the collected information
for the following purposes:
Order Processing:
To process and fulfill your orders, communicate shipping updates, and provide
customer support related to your purchases.
Communication: To send you
transactional emails, newsletters, promotional offers, and updates about our
products and services. You can unsubscribe from marketing communications at any
time.
Personalization:
To personalize your experience on our website, recommend products, and tailor
content to your interests.
Analytics: To analyze
website usage patterns, track the effectiveness of our marketing campaigns, and
improve our services.
Sharing Your Information
We respect your privacy and do not
sell or rent your personal information to third parties. However, we may share
your information with trusted partners and service providers who assist us in
fulfilling orders, processing payments, and improving our website's
functionality.
Data Security
We employ strict security measures
to protect your information from unauthorized access, disclosure, alteration,
or destruction. Our website uses encryption technology to safeguard your
sensitive data during transmission.
Cookies and Tracking Technologies
We use cookies and similar
tracking technologies to enhance your browsing experience and gather
information about your interactions with our website. You can control your
cookie preferences through your browser settings.
Your Rights
You have the right to access,
correct, update, or delete your personal information. If you wish to exercise
these rights, please contact us through the provided contact information.
Please note that certain data may be retained for legal or legitimate business
purposes.
Children's Privacy
Our website is not intended for
use by individuals under the age of 18. We do not knowingly collect personal
information from children. If you are a parent or guardian and believe your
child has provided us with information, please contact us, and we will take
appropriate measures to address the situation.
Changes to the Privacy Policy
We may update our Privacy Policy
from time to time to reflect changes in our practices or legal obligations. We
encourage you to review the policy periodically.
Your privacy matters to us. If you have any questions or concerns about how we handle your personal information, please reach out to our Privacy Officer at [contact email]. Thank you for trusting Btech Energy Private Limited with your energy management needs.